Securing Your Business Relationships

After you have established common ground, your contact now gives you the opportunity to secure the Relationship Capital by displaying your integrity and trust-making and keeping your commitments. The more business promises you keep, the easier it is to advance the relationship and achieve your own goals in the process.

During this session, participants will learn:

• Why delivering on commitments continues your ascent up the Relational Ladder® and how you become professional peers with your contacts;
• The public and private sides of integrity;
• Behaviors that help you realize that you have secured the relationship;
• How to use time purposefully to develop more integrity in the process.